Faq

Welcome to the etravels-ca FAQ section. Below you will find answers to the most common questions regarding our services and the Canada Electronic Travel Authorization (eTA).

1. What is an Electronic Travel Authorization (eTA)?

An Electronic Travel Authorization (eTA) is a required entry document for visa-exempt foreign nationals traveling to Canada by air. It is linked electronically to your passport and is valid for up to five years or until your passport expires, whichever comes first.

2. Who needs an eTA to travel to Canada?

Visa-exempt foreign nationals need an eTA to fly to or transit through Canada. U.S. citizens do not need an eTA, but U.S. Green Card holders are required to have an eTA to travel to Canada by air.

3. How do I apply for an eTA through etravels-ca?

You can apply for an eTA through etravels-ca by filling out the online application form on our website. The process is simple, and most applications are processed within minutes.

4. What information do I need to apply for an eTA?

You will need the following information to complete your eTA application:

  • A valid passport
  • A credit card or debit card for payment
  • An email address

5. How long does it take to get an eTA?

Most eTA applications are approved within minutes. However, some applications may take longer if additional documentation or review is required. In such cases, you will receive an email with further instructions.

6. How long is an eTA valid?

An eTA is valid for up to five years or until your passport expires, whichever comes first. You can travel to Canada multiple times with a valid eTA during this period, but each visit is typically limited to a maximum stay of six months.

7. Can I enter Canada multiple times with an eTA?

Yes, an eTA allows you to enter Canada multiple times, as long as it remains valid and your passport is valid. Each visit can last up to six months.

8. Can I apply for an eTA if my travel is urgent?

Yes, in most cases, eTA applications are processed quickly, but we recommend applying as soon as possible to avoid any delays. If your application requires additional review, it could take longer to process.

9. What happens if my eTA application is denied?

If your eTA application is denied, you will receive an email explaining the reason for the denial. Depending on the situation, you may need to apply for a visitor visa to enter Canada.

10. Can I update my eTA application after submission?

Once your eTA application has been submitted and processed, you cannot update the information. If there are errors, or if your travel information changes, you may need to apply for a new eTA.

11. What is the cost of applying for an eTA through etravels-ca?

The cost of applying for an eTA through Canadaeta is clearly outlined on our website. This includes both the government processing fee and our service fee for assisting with your application.

12. Is etravels-ca affiliated with the Government of Canada?

No, etravels-ca is a private third-party service provider. We are not affiliated with the Government of Canada. While the eTA application can be completed directly through the government website, we offer additional support and personalized services to help streamline the process.

13. How can I contact Canadaeta for support?

If you have any questions or need assistance, you can reach us at info@etravels-ca.com or through our website’s contact form. We are here to help with all your eTA-related inquiries.

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