Last updated: September 4, 2024
At etravels-ca, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website (http://www.etravels-ca.com/), you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use our services, we may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Passport information
- Contact details (phone number, mailing address)
- Travel information (dates of travel, flight details)
b) Non-Personal Information
We may collect non-personal information about your interaction with our website, such as:
- IP address
- Browser type
- Operating system
- Pages viewed and the time spent on the site
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your eTA application.
- To communicate with you regarding your application status.
- To respond to any inquiries or provide customer support.
- To improve our website and services by analyzing user behavior and preferences.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in processing eTA applications, payment processing, or other services related to our operations.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
4. Data Security
We take data security seriously and use appropriate measures to protect your personal information. We use secure servers and encryption to safeguard your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your experience and gather information about website traffic. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. You may disable cookies in your browser settings, but doing so may affect the functionality of our website.
6. Retention of Your Information
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
7. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us at info@etravels-ca.com
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Email: info@etravels-ca.com